Careers at Masis Staffing Solutions

(5)Remote- Commercial Lines Account Manager – Needham, MA

August 14, 2025
Direct Hire

Insurance

Direct Hire
MA
Needham

Job ID:47732

Important Notice About the Application Process

This position offers use of our AI screening tool as part of the initial candidate review. While completing the AI screening is optional, please note:

Candidates who complete the AI screening are reviewed first—daily.
We strongly encourage you to complete it promptly to ensure early consideration (first come, first served).
Expect to receive a prompt from our AI screener shortly after applying.

The AI screener helps us streamline the Candidate intake process, but rest assured—you’ll still work directly with a Masis recruiter throughout the rest of your hiring journey.

MA Client is seeking Commercial Lines Account Managers (5) – REMOTE in New England

We are looking for results-oriented, experienced Commercial Lines Account Managers who are highly customer service focused and enjoys working in a fast-paced, professional environment. If you do a great job and are fully committed to being a great team player you will thrive.
Job Responsibilities:

Service all aspects of our clients’ insurance needs, usually in partnership with an Account Executive or Producer, from renewal preparation and marketing to policy administration
Gather information from clients and prepare applications for submission to insurance carriers
Prepare proposals and insurance summaries based on evaluation of client coverage needs
Process new business, renewals, endorsements, cancellations and rewrites
Explain insurance policies and coverages, suggest coverage enhancements, and resolve general customer inquiries
Maintain accurate electronic client account records and adhere to agency procedures
Nurture strong relationships with clients and insurance carrier representatives

Core Competencies:

Exceptional aptitude for customer service
Excellent time management skills and a sense of urgency
Proven hands on experience with an in-depth understanding of Commercial Lines Coverages
Minimum of 3 years of insurance agency experience in an Account Manager or similar role required
Currently managing a commercial book valued between $2-3+M
Experience providing heavy supporting assistance to a book of business
Detail oriented with strong written and verbal communication skills
Outstanding team player and collaborator
In-depth technical knowledge of commercial lines coverages and exposures
Property & casualty license preferred
Proficiency with Microsoft Office and electronic database software preferred. TAM (agency Management System) preferred but not required
Upbeat attitude and problem solving skills; able to work on a 2 to 3 person team to provide outstanding service

Compensation and Benefits:

Competitive compensation
Full-time benefits package including medical, dental, life, disability, 401K, vacation and sick time
Healthy, positive culture

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