Important Notice About the Application Process
This position offers use of our AI screening tool as part of the initial candidate review. While completing the AI screening is optional, please note:
The AI screener helps us streamline the Candidate intake process, but rest assured—you’ll still work directly with a Masis recruiter throughout the rest of your hiring journey.
Customer Service – 1st Shift
Cromwell, CT
Are you passionate about delivering exceptional customer service and looking to join a dynamic team? Our client is seeking a dedicated Customer Service Representative for the 1st shift to support their growing needs. This role is perfect for someone who thrives in a fast-paced environment and is eager to make a positive impact.
Responsibilities of the Customer Service – 1st Shift
Provide outstanding customer service through various communication channels.
Accurately take and process verbal and written instructions from customers and team members.
Perform clerical duties to support the team, ensuring smooth operations.
Utilize computer skills to manage customer information and resolve inquiries efficiently.
Collaborate with our client's team to enhance customer satisfaction and service delivery.
Maintain a professional and positive demeanor in all interactions.
Assist in identifying and implementing process improvements.
Requirements of the Customer Service – 1st Shift
Proficiency in computer skills, including data entry and basic software applications.
Fluent communication skills in English, both verbal and written.
Ability to follow verbal and written instructions accurately.
Strong organizational skills with attention to detail.
Previous experience in a customer service or clerical role is preferred.
Ability to work independently and as part of a team.
Flexibility to adapt to changing priorities and tasks.
Compensation/Benefits for the Customer Service – 1st Shift
$19.50/HR
Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are equal opportunity employer. Masis does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity, or any other characteristic protected by law.