Careers at Masis Staffing Solutions

Senior Claims Manager

Job ID:94077

Not Ready

Important Notice About the Application Process

This position offers use of our AI screening tool as part of the initial candidate review. While completing the AI screening is optional, please note:

  • Candidates who complete the AI screening are reviewed first—daily.
  • We strongly encourage you to complete it promptly to ensure early consideration (first come, first served).
  • Expect to receive a prompt from our AI screener shortly after applying.

The AI screener helps us streamline the Candidate intake process, but rest assured—you’ll still work directly with a Masis recruiter throughout the rest of your hiring journey.

Senior Claims Manage located in Central Massachusetts (Onsite 4 days a week)

We are seeking an experienced Senior Claims Manager to join a well-known retail chain headquartered in Central Massachusetts. This role requires a dynamic individual who can effectively oversee claims operations, develop strategies to mitigate risks, and lead a team of claims professionals.

Key Responsibilities:

  • Manage and coordinate all aspects of claims processing and resolution.
  • Develop and implement claims policies and procedures to ensure compliance and efficiency.
  • Lead and mentor a team of claims staff, fostering professional development.
  • Collaborate with internal departments and external partners to resolve complex claims.
  • Analyze claims data to identify trends, assess risks, and recommend improvements.
  • Ensure timely and accurate reporting of claims metrics and outcomes.

Qualifications:

  • Proven experience in claims management, ideally within retail or related sectors.
  • Strong leadership and communication skills.
  • Ability to analyze complex claims and negotiate settlements effectively.
  • Knowledge of relevant laws, regulations, and best practices in claims management.
  • Experience with insurance policies, risk mitigation, and compliance standards.

Preferred Skills:

  • Experience with environmental and international claims.
  • Certifications such as CCP, AIC, or CPCU are a plus.

Additional Information:

  • This position is onsite in Central Massachusetts, requiring presence four days a week.
  • Travel is minimal and may occasionally be required for specific claims or meetings.

Join a reputable retail organization and play a vital role in safeguarding its assets while advancing your career in claims management. If you are a proactive leader with a passion for excellence, we encourage you to apply today.

Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or transgender status), national origin, aids (40 or older), veteran status, disability and genetic information (including family medical history).

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