Masis Professional Group has partnered with a local manufacturing company in Hadley, MA and is seeking a Supply Chain Manager.
Position Summary
The Supply Chain Manager plays a critical role in end-to-end planning and execution for the organization. This role supports and co-leads demand planning, S&OP orchestration, and rolling production scheduling while coordinating procurement, logistics, and quality release activities to maintain target inventory levels and on-time fulfillment. The Manager will design and maintain an integrated planning and tracking framework; develop allocation strategies during constraints; monitor supplier cost, yield, and recovery metrics; and produce KPI-driven insights that improve forecast accuracy, efficiency, OTIF performance, and supplier quality. The position regularly interfaces with Customer Service, Sales, Quality, Finance, R&D, external manufacturers, and suppliers to ensure transparency, responsiveness, and continuous improvement.
Key Responsibilities
S&OP, Demand Planning & Forecasting
- Own/coordinate the quarterly S&OP process; plan and run cross-functional meetings with Sales, QA, Finance, and R&D.
- Develop and maintain accurate demand forecasts using sales inputs, historical data, and market trends.
- Proactively monitor demand signals and adjust plans so production schedules and inventory targets remain aligned.
- Build and update 3?month rolling forecasts and master production schedules to ensure service, cost, and inventory objectives.
Production Scheduling & Manufacturing Coordination
- Oversee the scheduling, coordination, and management of production to sustain acceptable inventory levels.
- Collaborate with internal/external manufacturing partners to align capacity and resolve constraints; identify potential shortfalls early.
- Partner with Quality to coordinate testing and timely release of raw materials and finished goods.
- Track schedule adherence and implement corrective actions to protect customer commitments.
Procurement, Inventory & Logistics
- Assist in price negotiations for raw materials and deliveries with suppliers, vendors, and shipping companies.
- Plan and coordinate with logistics for inbound raw materials and outbound finished goods to/from warehouses, suppliers, and contract manufacturers.
- Maintain required quantities of supplies and materials to optimize contract manufacturer throughput.
KPI Development, Reporting & Systems/Process Improvement
- Establish, track, and report supply chain KPIs (e.g., forecast accuracy, OTIF, inventory turns, schedule adherence, recovery/yield).
- Monitor and analyze production costs and efficiencies by supplier and campaign; track recovery rates and yield performance for supplier quality insights.
- Prepare analytics and dashboards on forecast accuracy, inventory levels, schedule adherence, and cost-to-serve; recommend corrective actions.
- Support the design and implementation of an end-to-end planning and tracking system to streamline operations, reduce errors, and improve efficiency.
- Identify and drive continuous improvement initiatives across planning, procurement, logistics, and supplier management.
Vendor & Partner Management
- Serve as the primary interface with supply chain partners regarding schedules, inventory requirements, and process changes.
- Manage supplier performance through vendor scorecards; coordinate regular business reviews with key suppliers.
- Provide actionable feedback to drive cost-effectiveness, yield improvements, and service performance.
Allocation & Shortage Management
- Develop allocation plans during supply constraints to prioritize key customers and products.
- Communicate decisions clearly and promptly to Customer Service and Sales.
Customer Alignment & Cross-Functional Communication
- Create and maintain order fulfillment plans that ensure timely, accurate delivery and optimal inventory flow with logistics/warehouse teams.
- Provide regular updates to Customer Service and Sales on forecast accuracy, inventory status, and production schedules.
- Collaborate with stakeholders to secure resources and remove roadblocks affecting the supply chain.
Project Management & Accountability
- Lead/coordinate interdepartmental initiatives, track actions to closure, and hold stakeholders (internal and external) accountable to timelines.
Qualifications
Education & Experience
- Bachelor’s degree in Supply Chain Management, Business, Operations, Engineering, Manufacturing Operations, or related field.
- 3–5 years relevant experience in supply chain planning, demand forecasting, production scheduling, procurement, logistics, and/or project management (2+ years with strong planning experience will be considered).
- Experience in nutraceutical, ingredient, food, or manufacturing industries preferred; familiarity with 21 CFR 117 a plus.
Skills & Competencies
- Strong analytical and problem-solving skills; comfortable interpreting and actioning data.
- Proficiency with Microsoft Office and ERP/MRP planning tools (e.g., SAP, Oracle, or similar); advanced Excel required; data visualization tools a plus.
- Excellent verbal and written communication; strong collaboration and cross-functional influence without formal authority.
- Effective negotiation and vendor relationship management skills.
- Time and project management excellence; ability to manage multiple priorities in a fast-paced, entrepreneurial environment.
- High attention to detail; proactive, organized, and resourceful; quick learner with growth mindset.
- Integrity and accountability: accepts responsibility, communicates transparently, and follows through.
Other
- Ability to work independently with limited supervision.
- Travel up to 10%.
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Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or transgender status), national origin, aids (40 or older), veteran status, disability and genetic information (including family medical history).
