Careers at Masis Staffing Solutions

General Manager

November 4, 2025
Direct Hire

Construction

Direct Hire
OH
Cincinnati

Job ID:90176

General Manager – Parts & Service Operations (Commercial & Industrial Boilers)

A well-established industrial services company is seeking an experienced General Manager to lead a growing Parts & Service operation. This individual will oversee sales, operations, and team performance within a customer-focused environment, driving continued growth and operational excellence.

Responsibilities:

Lead all aspects of business operations with a strong emphasis on parts sales, customer satisfaction, and profitability.
Drive new business development and strengthen existing client relationships to achieve growth objectives.
Provide hands-on leadership, coaching, and support to a team of service and sales professionals.
Monitor financial and operational performance, ensuring KPIs and safety standards are consistently met.
Collaborate with senior leadership to align local strategy with broader organizational goals.
Implement process improvements that enhance efficiency, employee engagement, and customer experience.

Requirements:

Bachelor’s degree in Business, Engineering, or a related field (MBA or equivalent experience a plus).
7–10+ years of progressive leadership experience within industrial, mechanical, or HVAC parts/service operations.
Proven success in managing P&L responsibility and driving revenue through sales and service excellence.
Strong leadership, coaching, and communication skills with a focus on team development.
Demonstrated ability to build long-term client relationships and deliver high-quality service.
Proficiency in Microsoft Office and ERP/CRM systems; strong analytical and problem-solving capabilities.

Pay / Benefits:

Competitive base salary with performance-based incentives.
Comprehensive health, dental, and vision insurance.
401(k) plan with company contribution.
Paid time off, holidays, and life insurance coverage.
Employee assistance and wellness programs.
Opportunity to lead within a stable, growing organization recognized for technical excellence and service quality.

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