Important Notice About the Application Process
This position offers use of our AI screening tool as part of the initial candidate review. While completing the AI screening is optional, please note:
The AI screener helps us streamline the Candidate intake process, but rest assured—you’ll still work directly with a Masis recruiter throughout the rest of your hiring journey.
Position Summary:
Responsible for assessing, training, and developing QA staff to ensure compliance, accuracy, and continuous improvement within the Quality Assurance function.
Rotating Schedule: 2-2-3/Days or Nights
Key Responsibilities:
Conduct talent assessments to identify QA skill gaps
Facilitate training through coaching, workshops, job shadowing, and mentoring
Evaluate training effectiveness and improve facilitation methods
Ensure QA employees are properly trained and understand assigned duties
Perform periodic audits to assess employee skills and knowledge
Document and immediately communicate audit findings and performance gaps
Assist with onboarding temporary QA staff
Collaborate with team members to enhance training practices
Maintain safe work practices and correct hazards promptly
Follow all company policies, SOPs, security protocols, and ISO requirements
#MFT2
Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or transgender status), national origin, aids (40 or older), veteran status, disability and genetic information (including family medical history).