Important Notice About the Application Process
This position offers use of our AI screening tool as part of the initial candidate review. While completing the AI screening is optional, please note:
The AI screener helps us streamline the Candidate intake process, but rest assured—you’ll still work directly with a Masis recruiter throughout the rest of your hiring journey.
Accounts Receivable Specialist
Location: Phoenix, AZ (48th st & Elliot rd)
Compensation: $25–$30 per hour
Work Environment: 100% In-Office
Position Overview
We are seeking a professional, detail-oriented Accounts Receivable Specialist to support our finance team by managing a portfolio of B2B accounts and ensuring timely payment of outstanding invoices. This role focuses on proactive, customer-friendly outreach and relationship management to resolve past-due balances. The ideal candidate brings strong communication skills, analytical thinking, and the ability to work collaboratively across departments to maintain accurate and efficient accounts receivable processes.
Please note: This role emphasizes soft collections and relationship management rather than aggressive or hard collections practices.
Key Responsibilities
Monitor and manage a portfolio of B2B accounts to ensure timely invoice payments
Conduct outbound calls and email outreach regarding past-due balances
Build and maintain strong client relationships to encourage prompt payment
Research and resolve billing discrepancies, disputes, and payment issues
Collaborate with Sales, Customer Service, and Accounting teams to resolve account concerns
Document all collection activity and customer interactions accurately
Prepare aging reports and provide regular updates on account status
Escalate delinquent accounts to management when appropriate
Present collection status of past due accounts in weekly meetings
Qualifications
3 to 5 years of experience in accounts receivable, collections, or customer service, preferably in a B2B environment
Strong Microsoft Excel skills and experience with accounting or ERP systems
Excellent communication and negotiation skills
Professional, tactful, and customer-focused approach
Ability to manage multiple accounts and prioritize effectively
High attention to detail and strong problem-solving abilities
Key Competencies
Relationship management
Conflict resolution
Time management and organization
Professional persistence
Critical thinking and analysis
Why Join Us
Competitive compensation based on experience
Comprehensive benefits package
Stable and growing organization with long-term career potential
Collaborative and team-focused work environment
Highly visible role within the finance team with meaningful impact
If you are detail-oriented, customer-focused, and thrive in a fast-paced accounts receivable environment, we encourage you to apply.