Careers at Masis Staffing Solutions

General Production Associate (Operations Specialist)
Schedule: Monday–Friday (30-40 hrs/week)

• Embroidery/QC: 5:30 AM – 2:00 PM
• Shipping/Fulfillment: 7:30 AM – 4:00 PM
  Pay Rate: $13.00 – $14.50/hour (based on experience/department)
  Worksite: On-site

Position Summary

Marley Lilly is a fast-growing leader in personalized apparel and accessories. The General Production Associate supports day-to-day production and order fulfillment by following standard operating procedures, maintaining quality standards, and helping ensure customer orders are completed accurately and on time. Associates may be cross-trained across multiple departments as business needs change.

Key Responsibilities (General)

• Produce customer orders by following established procedures and work instructions
• Maintain quality standards throughout production
• Verify order accuracy (quantities, placement locations, garment/item types)
• Communicate delays or issues that could prevent orders from being completed
• Perform basic preventative maintenance steps as assigned
• Support other departments as needed; other duties may be assigned

Department Areas (may include)

Cleanup / Quality Control

• Inspect personalization for correct letters, color, sizing, and item type
• Check for defects/damage; ensure items meet quality standards
• Clip threads, remove stabilizer/topping, and prepare items for presentation
• Fold and package items neatly (gift-ready appearance)

Inventory / Picking & Induction

• Print and label orders from the system
• Pick items from inventory and deliver to the correct department
• Prioritize oldest orders first; confirm correct item details (size/color/type)
• Restock, repackage as needed, and report missing items promptly

Replenishment

• Scan/label incoming inventory; move product to pick/overflow locations
• Refill pick locations from overstock; support audits/inventory projects
• Keep racking and work areas clean and organized

Fulfillment / Shipping

• Pick and verify completed customer orders
• Pack in appropriate bags/boxes and apply shipping labels accurately

Other production areas may include: heat press, engraving, graphics support, etc.

Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or transgender status), national origin, age (40 or older), veteran status, disability and genetic information (including family medical history).