Quality Control Supervisor

Position Overview

We are seeking a Quality Control Supervisor who is committed to maintaining a safe, clean, and healthy work environment. This role is responsible for overseeing the implementation and continuous improvement of quality control systems, processes, and standards across manufacturing operations. The Quality Control Supervisor plays a key role in ensuring product quality, regulatory compliance, and customer satisfaction through strong leadership, analytical problem-solving, and continuous improvement initiatives.

Essential Duties and Responsibilities

• Manage the daily performance of Quality Control (QC) staff.
• Lead, motivate, coach, and train QC personnel to meet or exceed department and company goals.
• Lead or support Quality department projects and collaborate with Engineering and Manufacturing on cross-functional initiatives.
• Investigate customer complaints, determine root causes, and implement corrective and preventive actions (CAPA).
• Propose, promote, and champion quality improvements for products, processes, and systems.
• Reduce process variation and eliminate product defects through data-driven problem solving.
• Maintain and support ISO-based quality management systems.
• Implement and manage statistical process control and quality monitoring systems for raw materials, work-in-process (WIP), nonconforming materials, and finished goods.
• Ensure products meet customer specifications and quality requirements.
• Develop strategies to reduce waste and improve operational efficiency.
• Drive Lean Manufacturing and continuous improvement initiatives using appropriate quality tools and methodologies.
• Maintain professional and technical knowledge through ongoing education and industry best practices.
• Participate in internal and external quality audits.
• Develop, analyze, and present Key Performance Indicator (KPI) reports.
• Perform other duties as assigned.

Qualifications

Skills

• Ability to work effectively across multiple departments.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively in a team environment.
• Strong project management and problem-solving abilities.
• Knowledge of photovoltaic (PV) industry certifications.
• Working knowledge of Lean Manufacturing, Just-in-Time (JIT), Six Sigma methodologies, and Total Quality Management principles.
• Advanced proficiency in Microsoft Excel.

Education and Experience

• Bachelor's degree in a STEM field or related discipline, or equivalent combination of education and experience.
• Minimum of 3 years of Quality Assurance experience.
• Experience in photovoltaic (PV) manufacturing or a related industry preferred.
• Previous supervisory or management experience preferred.
• Strong ability to manage multiple priorities and projects simultaneously.
• Professional communication and collaboration with employees, contractors, and cross-functional teams.
• Willingness to work on-call schedules, weekends, and in outdoor environments as needed.

Technical Skills

• Strong computer proficiency, including Microsoft Office applications.
• Experience with 5S, Six Sigma, Lean Manufacturing, or the Toyota Production System.
• Knowledge of statistical process control (SPC) and quality monitoring tools.
• Familiarity with Computerized Maintenance Management Systems (CMMS) is a plus.

Core Competencies

• Demonstrated ability to work effectively with cross-functional teams.
• Strong mechanical aptitude and technical interest.
• Excellent interpersonal and communication skills.
• Team-oriented with a collaborative leadership style.
• High attention to detail, accuracy, and follow-through.
• Ability to work rotating shifts as required.
• Ability to plan, coordinate, and manage small projects.
• Strong commitment to workplace safety, quality, and continuous improvement.