Careers at Masis Staffing Solutions

Masis Staffing is seeking a Bilingual Assistant Property Manager on a temporary basis. The ideal candidate will be able to work fully onsite, Monday-Friday, during business hours. Ability to report to offices in Agawam and Southwick, MA.

This role is for approximately 6-8 months then could open the possibility for a long-term role.

Wage is $24.00 per hour

Responsibilities include:
 

• Provide primary administrative support
• Ensure tenants are responded to in a timely, respectful, and empathetic manner whether in-person, by phone, or through email correspondence; direct higher-level inquiries/issues to the appropriate personnel, following up to confirm resolution  
• Complete all tenant documentation in a timely and accurate manner
• Maintain tenant files; track and prepare files for annual renewal and recertification process; prepare and submit all recertifications to Property Manager (PM) for final approval; forward non-cooperative cases to designated attorney  
• Perform all unit inspections for assigned properties
• Assist the PM in achieving occupancy goals through tenant retention, marketing, leasing, and rent collection  
• Monitor monthly receivables, prepare 30-day notices and agreements, pursuing eviction as necessary
• Assist the PM to develop and maintain property budgets, and in preparation for audits and compliance-monitoring  
• Ensure the security and protection of private tenant records and documents in accordance with all applicable standards, rules, policies, and regulations
• Establish and maintain strong, collaborative relationships with internal staff (including across departments), tenants, owners, community groups, funding sources, and other housing-related departments or agencies

Requirements include:
 

• 2 years’ equivalent experience in an assistant property manager role, or a related role in an office environment; a combination of experience plus.
• Tax Credit experience highly preferred
• Bilingual-English/Spanish
• Demonstrated ability with Microsoft Office applications, and comfort learning new technologies; Yardi experience highly preferred  
• Excellent customer service skills with the ability to serve diverse populations and communicate effectively and empathetically
• Solid organizational skills with a high degree of accuracy and attention to detail, plus the ability to reprioritize  
• Flexibility for travel throughout the portfolio and to respond to on-call/emergency calls
• Knowledge of Tax Credits, Rural Development, and Department of Housing and Urban Development (HUD) regulations preferred.

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