Fulfillment Coordinator
Responsibilities:
Oversee and document fulfillment processes to meet timelines and quality standards
Track and report department performance metrics
Train and support the fulfillment team on procedures and client requirements
Collaborate with Compliance and Logistics teams to improve workflows
Communicate with internal clients on order statuses, delays, and challenges
Serve as the main liaison between internal departments and fulfillment operations
Maintain safety, housekeeping, and compliance with company policies and ISO standards
Perform additional duties as assigned to support department efficiency