Important Notice About the Application Process
This position offers use of our AI screening tool as part of the initial candidate review. While completing the AI screening is optional, please note:
The AI screener helps us streamline the Candidate intake process, but rest assured—you’ll still work directly with a Masis recruiter throughout the rest of your hiring journey.
Employer: Masis Staffing Solutions
Position Overview:
The Inside Sales Representative (ISR) plays a critical role in supporting growth by providing responsive customer service, accurate quoting, and proactive account support. This individual will collaborate closely with outside sales, operations, and vendor partners to ensure every customer experience reflects the company’s core values.
The ideal candidate demonstrates strong Working Genius strengths in Tenacity (T), Galvanizing (G), or Discernment (D), with the ability to move opportunities forward, support customers with clarity, and close loops reliably.
Customer Engagement & Relationship Building
Serve as a trusted point of contact for customer inquiries and technical support.
Build and maintain long-term relationships with customers in high-purity process environments.
Proactively follow up on quotes, open opportunities, and project timelines.
Support outside sales by helping move opportunities from inquiry ? decision ? order.
Quoting, Order Management & Process Accountability
Create accurate, timely quotes using established EOS processes and measurables.
Review customer requirements, drawings, specs, and application needs to ensure correct product selection.
Communicate effectively with team members to obtain needed information.
Enter and process orders into QuickBooks and CRM systems with precision.
Track orders through fulfillment and communicate updates internally and to customers, ensuring no gaps relative to customer expectations.
Work with purchasing and vendors to coordinate pricing, lead times, and technical details.
Technical Product Support
Provide product information across our product portfolio, including:
Solvent Purification Systems and Accessories
Water Purification Systems
Spare / Replacement Parts
Support our Service Department with quoting
Leverage discernment and curiosity to understand applications and solve problems.
Participate in ongoing technical training to expand product knowledge.
Cross-Functional Collaboration
Work closely with outside sales, operations, and service to ensure alignment with customer needs and requirements.
Maintain clean, accurate CRM data to support revenue growth within sales operations.
Collaborate in weekly meetings by bringing issues, helping IDS (Identify, Discuss, Solve) them, and lead or contribute to executing next steps.
Support team goals by leveraging personal Working Genius strengths while honoring the strengths of others.
Masis Staffing Solutions is a family-oriented, service-driven staffing firm dedicated to delivering customized solutions for all client hiring needs. Our associates are the heart of every client solution and a key asset to the continued development of our partnerships. Masis is known for the care we take with employees and clients alike.
If you are a motivated Inside Sales professional ready to join a collaborative team, please submit your resume and contact our Masis Staffing office at 603-782-3355.
Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or transgender status), national origin, aids (40 or older), veteran status, disability and genetic information (including family medical history).