Seasonal to Full-Time: Proven Retention Strategies 

Seasonal employee in line for permanent employment works on a laptop in the office

Hiring from scratch for permanent positions costs time and money that many employers do not need to spend. Companies often overlook the qualified candidates already working in their seasonal roles who understand the job, know the culture, and have proven their capabilities under pressure.   A 2023 report showed an 11 percent rise in jobs announced […]

Holiday Call Center Staffing: Meeting Customer Demand Without Burnout

Call center employee speaks on a mobile device brightly while looking at a monitor screen

The holiday season may be jolly and bright for customers, but not for call centers. With higher call volumes, longer hours, and urgent service needs, many employers struggle to balance meeting customer expectations while protecting contact center agents’ well-being.  Effective holiday contact center staffing requires more than just filling seats. It’s about hiring the right […]

Masis Staffing Solutions
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