Careers at Masis Staffing Solutions

We are seeking a reliable and detail-oriented Customer Service & Purchasing Coordinator to support warehouse operations. This role is responsible for handling customer inquiries, processing orders, and managing purchasing activities to ensure smooth inventory flow and excellent customer satisfaction.

Responsibilities

• Respond to customer inquiries via phone, email, and in person in a professional and timely manner
• Process customer orders accurately and coordinate with warehouse staff for fulfillment
• Track orders, shipments, and delivery status
• Handle returns, exchanges, and customer complaints
• Create and manage purchase orders for inventory and supplies
• Communicate with vendors to obtain pricing, availability, and delivery timelines
• Monitor inventory levels and assist with restocking needs
• Maintain accurate records of purchases, orders, and customer interactions
• Collaborate with warehouse and management teams to ensure efficient operations
• Assist with reporting and administrative tasks as needed

Requirements

• Previous experience in customer service, purchasing, or warehouse operations preferred
• Strong communication and interpersonal skills
• High attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Basic computer skills (email, Excel, order systems)
• Problem-solving and customer service mindset
• Bilingual preferred (if applicable)
• 8:00 am to 5:30 pm M-F 

Pay: $18–$20/hour