Careers at Masis Staffing Solutions

Benefits Recordkeeper (Death Benefits) — Contract
Location: North Attleboro, MA (see note below)
Schedule: Monday–Friday, 8:00 AM–5:00 PM ET (40 hours/week)
Pay Rate: $20.00-$25.00
Duration: Contract role through December 31, 2026, with possibility of extension
Position Summary
We’re seeking a detail-oriented Benefits Recordkeeper to support the Death Benefits area for complex retirement/defined contribution plans. This role is ideal for someone with a strong research/analyst mindset who enjoys problem-solving, data reconciliation, and clear communication with clients and beneficiaries.
Financial services or retirement plan experience is a plus; Omni experience is also a plus.
What You’ll Do

• Provide administrative and service support for large/complex defined contribution plan clients
• Research accounts and transactions to resolve issues and respond to client inquiries
• Process recordkeeping transactions, including:
  • Contributions, loans, withdrawals, earnings allocations, and plan valuations
• Format, load, and validate data; create/maintain supporting documentation
• Perform and analyze required plan tests (e.g., discrimination testing) and support plan design issue analysis
• Reconcile plan/trust balances through daily balancing, adjustment analysis, and reconciliation reporting
• Coordinate omnibus fund purchases/sales with third-party fund companies
• Produce client deliverables such as valuation reports, participant statements, investment performance reports, and tax/compliance-related files
• Communicate professionally with beneficiaries and other parties, including:
  • Drafting letters and written correspondence
  • Making phone calls and documenting outreach
  • Supporting efforts to locate and inform beneficiaries
• Participate in client meetings and/or conference calls as needed

Tools You’ll Use

• Outlook, Excel, Word (plus internal task/workflow tools)
• Google tools as applicable
• Recordkeeping/trust accounting platforms (Omni experience a plus)

What We’re Looking For

• Strong analytical and problem-solving skills (research mindset)
• Excellent written and verbal communication (letters + phone outreach)
• High attention to detail and comfort working with numbers/data reconciliation
• Experience supporting retirement plan administration/recordkeeping is preferred (financial services experience a plus)

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Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or transgender status), national origin, age (40 or older), veteran status, disability and genetic information (including family medical history).