Careers at Masis Staffing Solutions

Position: Administrative Assistant / Office Administrator
Location: Kentwood, MI
Employment Type: Temp-to-Hire, full-time hours.
Hourly Rate: $23/hr

Position Summary
We are seeking a professional, organized, and personable Administrative Assistant / Office Administrator to serve as the first point of contact for our company. This position will be responsible for welcoming visitors, answering and directing phone calls, managing general office communications, and providing administrative support to various departments.

The ideal candidate is dependable, detail-oriented, comfortable working in a professional business environment, and able to manage multiple tasks while maintaining a friendly and professional attitude.

Key Responsibilities
Reception & Customer Service
· Greeting and welcome customers, vendors, visitors, and employees in a professional and courteous manner.
· Answer incoming telephone calls and direct callers to the appropriate employee or department.
· Take accurate messages and ensure timely delivery to employees.
· Respond to general inquiries and provide basic company information.
· Maintain a professional and organized reception area.
· Manage visitor sign-in procedures and notify appropriate personnel of visitors.
 
General Office Administration
· Receive, sort, distribute, and prepare incoming and outgoing mail and packages.
· Assist with filing, scanning, copying, printing, and maintaining office records.
· Maintain office supplies and place orders as needed.
· Coordinate office supply and equipment needs with management.
· Assist with scheduling meetings, appointments, and conference rooms.
· Prepare documents, correspondence, spreadsheets, and other administrative materials.
· Maintain accurate electronic and paper records.
· Assist with data entry and general administrative projects.
· Schedule LTL truck pickups for orders.
· Process sample shipments via UPS and update they system when complete.
· Inventory adjustments of raw materials for manufactured products.
 
Customer & Vendor Support
· Assist customers and vendors with basic questions and direct technical or account-related questions to the appropriate personnel.
· Receive and route purchase orders, invoices, shipping documents, and other business correspondence.
· Assist with coordinating deliveries, shipments, and pickups when necessary.
· Maintain professional relationships with customers, vendors, and visitors.
 
Internal Support
· Provide administrative support to management, sales, purchasing, accounting, operations, and technical personnel as needed.
· Assist with company meetings, events, and employee communications.
· Perform other administrative duties and special projects as assigned.
 
Qualifications
· High school diploma or equivalent required.
· Previous receptionist, administrative assistant, customer service, or office experience preferred.
· Strong verbal and written communication skills.
· Professional and friendly demeanor.
· Strong organizational and time-management skills.
· Ability to prioritize multiple tasks and work independently.
· Proficiency with Microsoft Office, including Outlook, Word, and Excel.
· Strong attention to detail and accuracy.
· Ability to maintain confidentiality when handling company, employee, customer, and business information.
· Ability to interact professionally with customers, vendors, visitors, and employees at all levels of the organization.
 
Preferred Qualifications
· Experience working in a manufacturing, industrial, chemical, or distribution environment.
· Experience with ERP, CRM, or inventory management systems.
· Experience handling shipping and receiving documentation.
· Previous experience supporting multiple departments in a small or mid-sized company.
 
Personal Characteristics
The successful candidate should be:
· Dependable and punctual
· Professional and personable
· Organized and detail-oriented
· Self-motivated
· A strong communicator
· Comfortable taking initiative
· Able to handle confidential information appropriately
· Able to remain calm and professional in a busy environment
 
Physical Requirements
· Ability to sit and work at a computer for extended periods.
· Ability to occasionally lift and carry office supplies or packages weighing up to approximately 25 pounds.
· Ability to move throughout the office and facility as needed.
· Ability to communicate effectively by telephone, email, and in person.
 
Work Environment
This position is primarily based in a professional office environment within a manufacturing/industrial company. The employee may occasionally interact with personnel in warehouse, production, laboratory, shipping, and receiving areas and must follow all applicable company safety requirements.

 #MFT1

Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer. Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or transgender status), national origin, age (40 or older), veteran status, disability and genetic information (including family medical history).