Careers at Masis Staffing Solutions

Customer Service

Job ID:100433

Not Ready

Important Notice About the Application Process

This position offers use of our AI screening tool as part of the initial candidate review. While completing the AI screening is optional, please note:

  • Candidates who complete the AI screening are reviewed first—daily.
  • We strongly encourage you to complete it promptly to ensure early consideration (first come, first served).
  • Expect to receive a prompt from our AI screener shortly after applying.

The AI screener helps us streamline the Candidate intake process, but rest assured—you’ll still work directly with a Masis recruiter throughout the rest of your hiring journey.

Job Title: Temporary Bilingual Phone Interviewer (English/Spanish)
Location:
Cave Creek, AZ (On-site)
Schedule: 8:00 AM – 5:00 PM (May 18-19)
Pay: $20/hour

We are currently seeking professional and engaging Bilingual Phone Interviewers (English/Spanish) for a temporary project in Cave Creek, AZ. This role will support a short term increase in demand and requires strong communication skills, attention to detail, and comfort working in a phone based environment.

Job Responsibilities:
• Conduct outbound and inbound phone interviews
• Complete employee exit surveys, new hire surveys, customer feedback surveys, and employee opinion surveys
• Accurately enter responses into an online survey platform
• Build rapport and maintain professionalism with interview participants
• Follow interview scripts while maintaining natural conversation flow
• Translate Spanish responses into accurate written English
• Meet daily productivity and quality expectations
• Utilize CRM systems and auto dialers effectively

Qualifications:
• High school diploma or GED required
• Minimum 2 years of experience making outbound calls in a professional environment
• Bilingual fluency in English and Spanish, both spoken and written
• Strong phone presence and communication skills
• Excellent listening, note taking, and data entry abilities
• Comfortable using Microsoft Office, CRM systems, and online platforms
• Detail oriented and dependable

This is an excellent opportunity for someone seeking immediate short term work in a professional office environment.

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Masis Staffing Solutions
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