This position offers use of our AI screening tool as part of the initial candidate review. While completing the AI screening is optional, please note:
Candidates who complete the AI screening are reviewed first—daily.
We strongly encourage you to complete it promptly to ensure early consideration (first come, first served).
Expect to receive a prompt from our AI screener shortly after applying.
The AI screener helps us streamline the Candidate intake process, but rest assured—you’ll still work directly with a Masis recruiter throughout the rest of your hiring journey.
Mi Nina Tortilla in Brockton, MA is seeking a QA Tech / Office Administrator to support daily office operations. This role is responsible for answering phones, managing emails, and providing administrative support while maintaining a professional, customer-focused experience.
Key Responsibilities
Answer and route incoming phone calls promptly and professionally
Monitor, respond to, and organize emails and communications
Provide general administrative support (data entry, filing, document handling, etc.)
Assist with customer service needs and internal coordination as required
Maintain confidentiality and accuracy when handling information
Required Skills & Qualifications
Strong verbal and written communication skills
Customer service mindset and professional phone etiquette
Strong typing and basic computer skills
Reliable attendance and ability to work on-site
Preferred:
Bilingual English/Spanish (helpful based on the role requirements)