Important Notice About the Application Process
This position offers use of our AI screening tool as part of the initial candidate review. While completing the AI screening is optional, please note:
The AI screener helps us streamline the Candidate intake process, but rest assured—you’ll still work directly with a Masis recruiter throughout the rest of your hiring journey.
RAFT Program Assistant
Worcester, MA
Are you passionate about making a difference in your community? Our client is seeking a dedicated RAFT Program Assistant to join their team in Worcester, MA. This role is pivotal in assisting clients with accessing and managing funds, focusing on housing issues such as tenant and landlord disputes, homelessness prevention, and tenancy preservation. Join our client's team and be a part of a mission-driven organization committed to positive change.
Responsibilities of the RAFT Program Assistant
Serve as a front-line contact for clients, providing essential information on housing programs and services.
Assist clients in accessing necessary resources and services to meet their needs.
Offer information, referral services, brief counseling, or extended case management to clients.
Collaborate with team members to deliver comprehensive counseling and case management services.
Develop and maintain partnerships with internal and external service providers.
Conduct assessments to identify and address the needs of clients seeking services.
Accurately enter client information into relevant internal databases.
Requirements of the RAFT Program Assistant
Experience with income, asset, and credit reviews.
Proficiency in financial budgeting and reporting.
Strong time management, organizational, and communication skills.
Sensitivity to the needs of diverse populations.
Experience in business and customer service; strong computer skills including MS Word, Excel, Outlook, and database systems.
Bilingual skills (English/Spanish) preferred.
Reliable transportation and a valid driver's license.
Compensation/Benefits for the RAFT Program Assistant
$21./HR
Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are equal opportunity employer. Masis does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity, or any other characteristic protected by law.