Careers at Masis Staffing Solutions

About the Opportunity

Masis Staffing is partnering with an established Memphis-area technology company specializing in labeling, barcode, and RFID solutions for warehouse and manufacturing environments. Our client is seeking a mechanically inclined and customer-focused Repair Coordinator who can work independently, communicate effectively with clients, and deliver high-quality technical service both on-site and in-house.

Key Responsibilities

• Perform diagnostics, maintenance, and repairs on thermal printers and applicator systems, both on-site and in-house
• Troubleshoot mechanical, electrical, and system-related issues to identify root causes and implement effective solutions
• Conduct preventative maintenance to ensure equipment reliability and minimize customer downtime
• Install and configure new equipment, including calibration and testing to ensure proper functionality
• Provide technical support and basic troubleshooting guidance to customers
• Maintain accurate service records including work performed, parts used, and service recommendations
• Travel locally to customer sites to perform service and support tasks
• Adhere to all company safety standards while working in warehouse and manufacturing environments

Requirements

• Demonstrated mechanical aptitude with hands-on repair experience (industrial equipment preferred)
• Strong troubleshooting and critical-thinking skills
• Basic PC knowledge including familiarity with Microsoft Excel for documentation and reporting
• Ability to work independently with minimal supervision while managing multiple service tasks
• Strong communication and interpersonal skills for direct customer interaction
• Ability to lift up to 50 lbs and work in physically demanding warehouse or production environments
• Valid driver's license required — a Motor Vehicle Record (MVR) check will be conducted as part of the screening process

Preferred Qualifications

• Experience with PLC systems, including basic programming or troubleshooting
• Electrical knowledge, including reading schematics and working with low/high voltage systems
• Previous experience servicing industrial printers, labeling systems, or similar automation equipment

How to Apply

Qualified candidates are encouraged to submit their resume to Masis Staffing Solutions. We will review applications and reach out to those whose backgrounds align with the role.

Masis Staffing Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.